Do you carry out repairs?
No. FBSA provides independent investigations and professional written reports only. We do not undertake remediation, repair, or installation work. This independence helps ensure our findings remain objective and evidence-based.
Frequently Asked Questions
Simple answers before you book
How much is the booking deposit?
A £90 booking deposit is required to secure your inspection date. This amount is deducted from your final invoice. Inspection dates cannot be reserved until the deposit has been received.
How quickly will I receive my report?
Reports are typically issued within 24 hours of final payment. Every report is personally prepared and reviewed by David Matthews, ensuring a consistent standard of quality and accuracy.
What if I need an urgent inspection?
If your matter is time-sensitive, Call Us on 07883915332 Subject to availability, FBSA may be able to arrange an expedited inspection and report.
What areas do you cover?
FBSA covers South & West Wales, including Carmarthenshire, Pembrokeshire, Swansea, Neath Port Talbot, and Ceredigion. Inspections outside these areas may be available by prior arrangement.
What will I receive after the inspection?
You will receive a professionally prepared AD4 Methodology Evidence Report (PDF) containing findings, supporting photographs, analysis, grading where applicable, and practical recommendations.
Reports are designed to provide clear, reliable information for property owners, landlords, insurers, housing providers, and other stakeholders.
Who carries out the investigation?
Every investigation is personally conducted by David Matthews, Lead Investigator and Director of FBSA Technology Ltd. We do not use subcontractors or junior technicians, ensuring continuity from inspection through to final reporting.
Why do landlords use FBSA?
Landlords instruct FBSA to provide independent evidence where property condition, damp, mould, leaks, or disrepair concerns need to be properly investigated. Our reports help landlords understand the root cause of issues and make informed decisions based on evidence rather than opinion.